Palace fans can get ticket refund – or donate cash to its academy or charity work

Palace fans who have tickets for their last games of the season have been offered a refund – but they can also donate the money to the club’s academy or its local charity work.

 The last nine games of this season are to be played behind closed doors. But some fans have already told the club they want the cash to be given to training its youngsters or to the Palace for Life Foundation.

So those with tickets for individual games and season ticket holders can tell the club which they would prefer – and if they do not do so before 11.59pm on June 5, the money will go to development work on the academy.

Chairman Steve Parish said: “We appreciate that every supporter’s circumstances will be different. Whichever option you select – a refund, allowing the club to retain the money and direct it towards our Academy, or a donation to the Palace for Life Foundation, we would like to take this opportunity to thank you for your unwavering support, loyalty and patience during these unprecedented times.”

Full details of this process will be emailed to all match ticket holders in the coming days, with the system going live on Tuesday 26 May 2020 at 12:00 BST. 

Next week, the club will begin contacting season ticket holders about the Phase 2 process. Please note, season ticket holders who have also purchased match tickets will receive emails for both processes. 

The refund / redistribution of funds process will require each supporter to log into their Palace Account and select the option they wish. Refunds will be processed within 28 days.

 If match tickets holders do not select an option ‪before 23:59 BST on 5 June 2020, the money will be put towards the Academy development project. 

Should you wish to receive a refund ‪after 5 June 2020, please email in order for your request to be considered.


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